Customer Service Representative
Euliss Propane Euliss Propane Liberty, NC Liberty, NC Full-time Full-time $20 - $30 an hour $20 - $30 an hour 3 days ago 3 days ago 3 days ago Euliss Propane is a locally run, family-owned propane company serving central North Carolina since 1952.
We offer exceptional service to our customers and provide our employees with a positive working environment that supports dedicated individuals with the resources they need to succeed.
We are currently looking for a Customer Service Representative to join our team.
The candidate should have a minimum of 3 years of customer service experience and a great attitude.
Excellent communication skills, multi tasking, attention to detail and the ability to resolve complaints in a tactful manner are a must.
In peak heating season (November through March) high pressure performance and patience are required.
Our benefits package includes competitive pay, a 401-K, 100% health care coverage, a shared employee bonus program, paid vacation, paid sick leave, and paid half days off on Friday from May to August.
Requirements:
3 years experience in customer service.
Excellent verbal and written communication skills.
Ability to resolve customer complaints in a timely and professional manner.
Strong organizational skills.
High school diploma or equivalent.
(Additional certifications are a bonus).
Responsibilities:
Provide exceptional customer service over the phone, via email, and in person.
Promote and cross-sell propane products, plans, and services to potential and existing customers.
Handle invoicing for propane installation and service jobs with accuracy and attention to detail.
Conduct collection calls professionally, ensuring timely resolution of outstanding payments from customers.
Utilize Excel and other Microsoft Office programs to keep track of annual plan renewals and other data.
Collaborate in scheduling service and installation jobs efficiently, considering customer preferences and operational requirements.
Demonstrate proficiency with QuickBooks.
Act as a team player, embracing a flexible attitude to responsibilities that contribute to the overall success of the company
Benefits:
401-K 100% coverage of health care Shared employee bonus (averages 10% of annual salary) Paid vacation Paid days off on Fridays in off-season (May-August) Paid sick leave Job Type:
Full-time Pay:
$20.
00 - $30.
00 per hour
Benefits:
401(k) Health insurance Paid time off Experience level:
3 years Shift:
8 hour shift Weekly day range:
Monday to Friday Work setting:
In-person Office Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
We offer exceptional service to our customers and provide our employees with a positive working environment that supports dedicated individuals with the resources they need to succeed.
We are currently looking for a Customer Service Representative to join our team.
The candidate should have a minimum of 3 years of customer service experience and a great attitude.
Excellent communication skills, multi tasking, attention to detail and the ability to resolve complaints in a tactful manner are a must.
In peak heating season (November through March) high pressure performance and patience are required.
Our benefits package includes competitive pay, a 401-K, 100% health care coverage, a shared employee bonus program, paid vacation, paid sick leave, and paid half days off on Friday from May to August.
Requirements:
3 years experience in customer service.
Excellent verbal and written communication skills.
Ability to resolve customer complaints in a timely and professional manner.
Strong organizational skills.
High school diploma or equivalent.
(Additional certifications are a bonus).
Responsibilities:
Provide exceptional customer service over the phone, via email, and in person.
Promote and cross-sell propane products, plans, and services to potential and existing customers.
Handle invoicing for propane installation and service jobs with accuracy and attention to detail.
Conduct collection calls professionally, ensuring timely resolution of outstanding payments from customers.
Utilize Excel and other Microsoft Office programs to keep track of annual plan renewals and other data.
Collaborate in scheduling service and installation jobs efficiently, considering customer preferences and operational requirements.
Demonstrate proficiency with QuickBooks.
Act as a team player, embracing a flexible attitude to responsibilities that contribute to the overall success of the company
Benefits:
401-K 100% coverage of health care Shared employee bonus (averages 10% of annual salary) Paid vacation Paid days off on Fridays in off-season (May-August) Paid sick leave Job Type:
Full-time Pay:
$20.
00 - $30.
00 per hour
Benefits:
401(k) Health insurance Paid time off Experience level:
3 years Shift:
8 hour shift Weekly day range:
Monday to Friday Work setting:
In-person Office Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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